Resume

1998 Computer Learning Network Altoona, Pa
Microcomputer Specialist

Visual Basic

Web Site Development and Maintenance-- Netscape Composer, HTML

Operation of Microsoft Word, Excel, and Access

PC Upgrade and Maintenance

Operating Systems -- Windows 95, Windows 3.1, Linux, DOS

Networking with Windows NT Workstation and Server

1993 - 1994         Penn State University                            University Park, Pa
Undergraduate
   Basic Turbo Pascal
   Performed a great deal of hands-on internet communication (E-mail, Telnet, BBS)

Database Management	Internet	Problem Solving
Mail Merge	Peripheral Devices	Customer Service
PC Troubleshooting	Security/Access	Logical Thinker
Software Installation	Cabling	Results-Oriented
Printers	Account Administration	Time Management
Spreadsheets, Charts, Graphs	Sort/Retrieve Data	Typing -- 50 wpm

1998 Total Concepts in Fundraising, Hollidaysburg, Pa Report Generator
While working as the report generator for a regional fund raising agency, I discovered mistakes that saved the company a great deal of time and money. I was responsible for most of the finalized reports and performed some inventory and data entry work as well. I worked almost totally unsupervised and was completely responsible for troubleshooting os any equipment or software problems I had while on the job. I answered to the owners of the company and offered status repoorts on all jobs when asked.

1997-1998 First Assembly of God, Tyrone, Pa Sunday School Teacher
As a Sunday School teacher I have had a great deal of experience in conflict resolution, organization, and planning of lessons, activities, etc. Dealing with children also helps to build patience and understanding.

1996-1997 The Peer Group, Morgantown, WV Telephone Interviewer
While employed performing telephone customer satisfaction surveys I had experience in data entry, customer relations, and handling of confidential information. Customer service was a large part of this job, as we needed to be well trained in dealing with difficult situations.